Had two items in my order. About 3 weeks passed w/o delivery of either. I sent a text which was promptly answered saying that one of the items would ship soon. Another week passed and I was about to reach out again when I got a notice that one item had shipped. Then dead silence. I waited a couple of weeks and sent another text message regarding remaining item. No response. I called a few days later and the call was answered promptly. I was told the item was on back order. Although he expected it soon he couldn’t be more specific. He offered to return my money but if I reordered I would pay shipping again. Bottom line is I was ok in general with the time lines but the communication was terrible. Just tell me what is happening. Silence isn’t good.