A was a little alarmed when my product proved to be out of stock, after I ordered. I was on a VERY long cross country trip, and had only one week planned in the shipping destination I had chosen. Lane, Tim and Adam teamed up to take care of me. They successfully estimated the arrival time, and shipping time, and had my item delivered to a friend's place that I was able to get to once it arrived. Lots of moving parts, crisis averted.
I’ve ordered the last three sets of tires from Sierra BMW without complaint. I’ve gotten them all within a week. My only issue this go around is that I didn’t receive a tracking number, but I received the tire in less than four days. No big deal. I will definitely be buying from them again.