Let me start by saying that the BMW connected ride cradle is poorly designed and there are countless instances on the internet of people breaking this specific piece. I have used this less than 15-20 times and I could see the writing on the wall. But, that being said, the fact that BMW does offer a repair/replacement kit is a plus. otherwise my $249 Navigator unit would have been junk.
Part had to come from Germany. Every time I called for shipping update they were very helpful and understanding with updates after they received the part it was shipped in a very timely manner thank you. The crash bars are very well made and fit perfectly
I purchased this to dress up a farkle that I designed and fabricated. It was as expected, based on my prior knowledge of what these look like. The adhesive backing was super convenient for attaching it. Excellent service by Sierra BMW - order quickly fulfilled and delivered.