I was uncertain as to the exact pinlock I needed for my new Transitions Faceshiield. IM support helped clarify what I was seeking (and quickly shipped it out to me.)

product was as described. fit my shoei rf1400 as it should. tight seal. no condensation

Good customer service. Fair price. However, it might be a good idea to send an email update on why a shipment has been delayed. Insert installed and working as expected. Thank you.

Ordered a pinlock insert. Paid in full. ZERO. Weeks go by with nothing happening. No response about the delay, no email updates - nothing.

By the time they finally decided to ship my order I already had a pinlock from Revzilla - and in two days.

Great